PixelKliQ (PKQ) ensures transparency and fairness in all transactions. Since we primarily offer digital services, our refund policy is structured as follows:
→ Refunds are only applicable if the project is canceled before commencement.
→ If work has started, partial refunds may be considered based on the stage of progress.
Last Updated: 29th Aug 2025
Completed services (designs, social media campaigns, website development, etc.) are non-refundable.
Retainer fees/advance payments made to secure a project slot are non-refundable.
Failure to provide required inputs, approvals, or delays from the client’s end will not qualify for a refund.
If you are dissatisfied with our work, we will provide reasonable revisions as per the agreed scope of work.
Any additional revisions outside the scope will be billed separately.
Approved refunds will be processed within 7–10 working days to the original mode of payment.
We believe in open communication and mutual respect. If you have any questions, concerns or need further clarification about these terms don’t hesitate to reach out to us at info@pixelkliq.com. We’re always happy to provide clarity and ensure you feel comfortable and be confident when working with us.
